Shipping & Returns Policy

Shipping Information

Processing Time: All orders are carefully prepared and shipped within 1-2 business days.

FREE SHIPPING: We offer complimentary shipping on all orders! Your Traditional HQ products will be delivered to your door at no extra cost.

Delivery Time: 5-7 business days for standard delivery.

Product Care During Shipping:
Our beard balms, soy candles, and bar soaps are carefully packaged to arrive in perfect condition.

Returns & Exchanges

Return Policy: We want you to love your Traditional HQ products.

All Products: Due to the consumable nature of our beard balms, soy candles, and bar soaps, returns are accepted only for:

• Defective items
• Damaged during shipping
• Items that don't match your order

Beard Balms: Returns accepted only if still sealed in original packaging.

Return Inspection: All returns are inspected before being refunded. Items showing indications of use will not be refunded.

How to Return:

1. Contact us at [your email] within 7 days of delivery
2. We'll provide a return label for eligible items
3. Ship items back in original packaging

Quality Guarantee: If you're not satisfied with the quality of any product, contact us within 7 days and we'll make it right.

Exchanges: Wrong items or damaged products will be replaced immediately at no cost.

Contact Us

Questions about your order? Email us at [your email] or call [your phone number].